Help Me Help You?

June 1, 2009

This video shows a couple of realistic discussions you might have with your clients. I know, it’s funny in a way, but a lot of entrepreneurs have to deal with this…and it’s good to have a great client relationship, but where is the limit? Is there a limit? I’ve crossed it…

“Help us help you”
“We didn’t budget for this…”
“This is priced at $ 19.99, I only got …”
“I’d like the highlights, but I can only pay for the trim.” “So today we are only doing the trim today?” “No, both, …”
“Let me make a phonecall and see what I can do. Can you do $8.50?”
“You’d gotta to help me out”
“We can do this…”
“You gotta work with me. Come on, let’s do this”
“I’ll make it up on the next one, what do you say…”


What phrases do you use? Or your clients?

I realized last month that I had an SME customer who didn’t pay me in time. I know, I should have followed up on them faster. The thing is, we are 1 year later (sic!) and they still haven’t paid me. So, after delibaration, I decided to ask my lawyer to take the next steps. They are close to going down, so the last thing I want for them is to go bankrupt. Instead of settling for a payment schedule (again), I insisted of getting a better deal. What happened? We went to court. The court ruled in our favour and I now have a solid payment schedule. If they miss once, I can claim the total amount at once. Now, I am pretty sure they will pay in time!

People who know me, will tell you that I am a nice guy (really 🙂 ) Unfortunately, at a certain point in time, I also reach my ‘goodness’ limit. So, this particular customer reached it and kept asking for more. Where are you? Do you have customers going over your limit? What are you doing about it? Help them to help you? That would be fantastic!

Entrepreneurs change the world

May 17, 2009

Entrepreneurs change the world. Most of us knew this already.

Here is an inspiring movie about how we, as entrepreneurs, change the world:

If you are still in doubt, know that one person CAN make a difference! Now is a great time to start your own business. In these times of economic turbulence, the biggest inventions are made! It is now that the future is shaped. It is time to seize the opportunity to create the job you always wanted…

Thanks Michelle Clarke, for sharing this video!

Entrepreneur Business School?

April 17, 2008

Roger Hamilton’s Entrepreneur Business School (EBS) is one of the best events I have ever attended! Next to creating a magical atmosphere with world-class mentors, I connected with likeminded entrepreneurs from around the globe. These strangers at first became intimate friends for life. They share my passion to contribute to make this world a better place. On top of that, we experienced lots of fun, reflected on intimate, critical moments and learned an incredible number of lessons for life! Everyone wins at EBS! It’s definitely the next step forward in my life…

This is how my summary or quote if you like about EBS in Bali would sound like in case someone would ask me 🙂

I can recommend this event to every entrepreneur who is looking for an extra edge. It doesn’t matter if you are looking to grow your business or network, or need extra people, maybe a sounding board, target new countries or markets, it’s all there if you want to…

Next to the business stuff, this WOW-event made me grow as a person too! Magic happens at EBS! I’ll be back 🙂

Roger, you ROCK!

Enjoy every day,

Bert Verdonck
Create, Connect & Contribute

Entrepreneurs Business School in Bali?

April 1, 2008

Yes, I am in Singapore writing this blog…I am on my way to Bali for a well-deserved vacation and a very promising Entrepreneurs Business School (EBS) with Roger Hamilton. As an XL Life Member, this is definitely the place to be 🙂

I will be attending his 4-day program, not only to learn more about better business models, but also more importantly to network and create the foundations of a fruitful partnership(s) with entrepreneurs from around the world.

Of course, you are entitled to my feedback later on!

In the meantime, enjoy every day!

Bert Verdonck

Create, Connect & Contribute